Management Review Procedure
(QMS-ISPL-P-MRP)
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Version No |
V20 |
Prepared by |
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Date |
30-01-2015 |
Name |
Suman |
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Signature |
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Date |
30-01-2015 |
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Copy No |
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Approved by |
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Issued to |
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Name |
Sai Prasad Koneru |
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Signature |
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Date |
30-01-2015 |
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Document Amendment Record
A-
A-
Added,
M- Modified, D- Deleted
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Sl.No |
Date |
Version No |
Page No |
Change Mode(A/M/D) |
Brief description of change |
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1 |
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V01 |
N/A |
A |
Initial Release |
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2 |
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V02 |
3 |
A |
Included
Section 9 - Records |
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3 |
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V03 |
2 |
M |
Modified
section 6 Responsibility – “Sl.No 2. Responsibility
column - CEO/CTO.” Modified
section 7.1 MRC - Modified
section 7.2 Notice for management review committee – “included the
description of special management review meeting ,combined project &
management review meeting”, modified the frequency of the conduct of MRMs, modified
the MRM agenda points” |
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3 |
M |
Included
references in Section 9. Records regarding “Project & Management Review
Template” |
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4 |
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V04 |
3 |
D |
Deleted
the reference of the Project & Management review template from section 9 Records |
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5 |
06-06-2012 |
V04 |
N/A |
D |
The Company address information is
removed from the Footer |
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6 |
30-01-2015 |
V20 |
N/A |
N/A |
Reviewed and base lined |
Table of Contents
5 Entry criteria, Inputs, Activity, Output,
Exit criteria
7.1 Management review committee
7.2 Notice for management review committee
7.3 Inputs for management review meeting
7.4 Conduct of management review meeting
7.5 Output of management review
8 Quality system documents referred
1
Purpose
To establish and maintain management review procedure for QMS.
To review Inooga Solutions QMS processes
and its effectiveness in satisfying the requirements of ISO 9001:2000 standards
as well as to review quality policy and objective.
Management review is applicable to the quality management system
of Inooga Solutions, for assessing opportunities for
improvement and the need of changes to the QMS, including quality policy and
quality objectives.
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Abbreviations/Terms |
Description |
|
ISPL |
Inooga Solutions Private Limited |
|
QMS |
Quality Management System |
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QA |
Quality Assurance |
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CEO |
Chief Executive Officer |
|
CTO |
Chief Technology Officer |
|
MR |
Management Representative |
5
Entry criteria, Inputs,
Activity, Output, Exit criteria
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Sl. No |
Entry Criteria |
Input |
Activity |
Output |
Exit Criteria |
|
1 |
Notice for management review meeting. |
Objective of meeting with necessary documents for the
discussion. Previous action points with minutes of the meeting record. |
Management review. |
Minutes of the meeting with action points, delivery dates and responsible persons. |
Completion of management review meeting. |
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Sl. No |
Activity |
Responsibility |
|
1 |
Circulation
of management review meeting along with the objectives is done by using
Microsoft outlook. |
MR
|
|
2 |
Conducting
the management review meeting |
CEO/CTO |
|
3 |
Preparation
of the minutes of the review meeting |
MR
|
|
4 |
Implementation
of action points |
Department
heads |
7.1 Management review committee
MRC
consists of the following:
Ø
Chairman of MRC
-
CEO/CTO
Ø Members
- Heads of all
Departments/Projects
Ø
Convener of the MRC.
- Management
representative (MR)
7.2 Notice for management review committee
Management review is conducted on
any of the working days at least once in three months to review the continual
suitability and effectiveness of the QMS. In case of non availability of the
required personnel, if the meeting is not held in the scheduled month, then the
Management can postpone the same. MR circulates notice for conducting MRC
at least one day in advance or depending upon the CEO/CTO's decision as and
when required. The notice indicates the date, time and venue for conducting the
MRM. Along with notice, MR circulates the objectives of the meeting along with
the necessary discussion documents. Management representative minutes the
proceeding and action points using Minutes of Meeting form and is responsible
for tracking the action points to closure. The action points of management
review meeting will become input for the next meeting. The circulation of
management review meeting minutes along with the objectives is done by using
Microsoft Outlook.
Special MRM is held anytime
depending on the need and necessity, in case there are certain important decisions
to be made. Special MRM can be called by either CEO/CTO to the MRC.
The management review covers the
following agenda points:
Ø
Results of audits.
Ø
Process performance and product
conformity.
Ø
Summary of customer feedback (complaints/commendations/satisfaction
surveys).
Ø
Corrective and preventive actions.
Ø
Follow up actions from previous
Management Review
Ø
Changes that could affect the QMS.
Ø
Any other points relevant to QMS/ for continual improvement.
7.3 Inputs for management review meeting
Inputs for the management review
are:
Ø
Results of audits.
Ø
Customer feedback.
Ø
Process performance and product
conformity.
Ø
Status of preventative and
corrective actions.
Ø
Follow-up actions from previous
management reviews.
Ø Change that could affect the QMS.
Ø Recommendation for improvements.
7.4 Conduct of management review meeting
The CEO/CTO chairs management review
committee, the committee reviews the input for
management review and examines the following:
Ø
Presentation given by MR (based on
the inputs from the project & function heads).
Ø
Actions pending from the previous
management reviews and reasons, if any action point is not closed as per the
targeted date.
Ø
Continual suitability and effectiveness of the QMS in meeting the
quality policy and quality objectives.
Ø Improvements
that can be initiated in the QMS towards providing better products and services
to the customer. MR monitors the action points of the management review
meeting.
7.5 Output of management review
Ø
Improvement of the effectiveness of
QMS and its processes.
Ø
Improvement of products related to
customer requirements.
Ø
Resources needs.
8
Quality system documents
referred
Nil
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Sl. No |
Required Record |
Custodian |
Retention Period |
Record ID |
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1 |
Minutes of meeting |
MR |
Till Surveillance Audit/ 3 Years (Whichever applicable) |